Refund Policy
At Innovative Gadgets, we strive to provide a hassle-free shopping experience with our cutting-edge products. However, we understand that sometimes cancellations or refunds may be necessary. Please read our policy carefully to ensure a smooth process.
Orders are delivered within 5-7 working days
How Can I Cancel My Order?
You can cancel your order by calling us at +91 7400331506 before the order is shipped.
Important:
- If your order is eligible for cancellation, our support team will process it immediately.
- If your order has already been shipped or is in transit, we won’t be able to process a cancellation.
- Once delivered, orders cannot be canceled or refunded.
Refund Policy
🔹 Refunds are only applicable if the product is defective or damaged upon delivery, and proof is provided.
Return will be done with in 5to 7 business days
🔹 If you receive a defective, damaged, or incorrect product, you must report the issue within 5 to 7 days of delivery and provide clear images or videos as proof.
🔹 Upon verification, we will process either:
✅ A replacement product , or
✅ A refund to your original payment method (which may take 5-7 business days).
🔹 Refunds will NOT be provided for any other reason, including change of mind or dissatisfaction.
How Will I Be Notified About My Refund?
📢 You will receive a call confirmation once your refund request is approved.
📢 A refund confirmation will also be provided with a reference ID once processed by our payment partner.
📢 Refunds should be credited within 5-7 business days from this confirmation.
Replacement Policy
We offer a replacement in the following cases:
✔ Wrong product delivered
✔ Missing product from the order
✔ Defective or damaged product received
Replacement Orders are delivered within 7 working days
📞 To request a replacement, call us at +91 7400331506 with your order details and issue.
📸 You may be required to provide clear proof (images or videos) before approval.
✅ Once approved, a new order ID will be generated, and the replacement will be dispatched.
Miscellaneous
⚠️ In rare cases, if a refund reference ID is not generated due to payment gateway failures, please call us at +91 7400331506. If validated, we will issue an alternative refund link within 24 hours.
Contact Us
For any questions or concerns regarding our Refund & Cancellation Policy, please call us at +91 7400331506. Our team is happy to assist you!